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Business Management Information
Delegate, Dont Abdicate
One of the key skills for the leaders of growing businesses is to 'get' the distinction between delegation and abdication.
Improving Your Inter-Company Communications At No Cost
It's all very well having a flashy (and expensive) advertising campaign, backed up by a wealth of positive PR, but if your staff are not all pulling in the same direction this could be the biggest leak in your plan.
Performance Expectations - 5 Tips and 5 Questions
People want to understand their role - they want to do well! So by being clear, really clear about what it expected of them, makes a big, big difference! And that improves performance as well as saving you time chasing others around to deliver what you want.
Resistance - How to Handle It
Do you ever meet with resistance from other people - I bet
you do! It might be a customer, a colleague, a member of
your team or even someone in your personal life. Dealing
with resistance or objections is one of the biggest
challenges faced by business people; so let's consider why
we get resistance and how we can handle it. I'm going to
talk about customer contacts but the same rules apply
whether it's a colleague or even someone in your personal
life.
Negative Self-talk is Too Expensive
I'm always fascinated by the people who lift huge weights,
particularly in competitions like the Olympic Games. There
are events for men and women and they get up on stage to
lift a bar with huge weights attached.
I often wonder what sort of things they're saying to
themselves as they pace up and down, rubbing their hands
with resin powder and taking huge breaths.
Managing Creativity - An Oxymoron! Not
Interrogated on a beach in Barbados by friends insistent that there was little validity to my speciality, I have felt compelled to answer the most common objections in the field of Managing Creativity and Innovation.
Employees - Treat Them the Way They Expect to be Treated
When you have to deal with one of your team who's complaining to you, rather than allowing your negative programmes to take over, get your thinking part in gear and try to see the situation the way they see it. You don't necessarily have to agree with them but perhaps you can empathise with their point of view.
Rapport - How to Build it with Your Team
I've often heard managers say - "My door is always open,
come and talk to me anytime."
People - You Cant Make Them What Theyre Not
Many business people and managers are spending too much time trying to change the underperforming people who work for them. They seem to believe that if they train people - tell them what to do or even threaten them with the sack - then the performance level will go up.
Is Your Management Style Assisting or Hurting Your Business?
Many times business owners can have significant differences in management styles that can deter the growth of both the employees and the business.
Issue Management Methodology for Tracking Project Issues
1. What is an Issue?
Interviewing Applicants Can Be Hazardous to Your Wealth
1st Fact: Interviewing applicants is the most common way companies decide whom to hire.
How to Reject a Job Applicant
A Nightmare That Really Happened
Coaching Champions at Work
I saw Brian Kerr (the Irish national football coach) on television not so long ago and it reminded me of a platform I shared with him at a Banking Institute seminar in Dublin. Whilst I was waiting for my turn I listened to Brian and experienced two emotions ? admiration and jealousy. Firstly I admired what Brian had already achieved at under 21 level and the passion with which he expressed his love of the game. Secondly I was jealous at the way in which coaching in the sports world is readily accepted whilst coaching in the business world runs the risk of becoming yet another fad. In sports there is an unconditional acceptance that the coach is key to unlocking potential, in business coaching is seen as merely another name for training, and training as we know is for trainers to conduct, whilst management is on a different plane and status level altogether. In sports it is unusual for coaches not to be involved in training, indeed training is often an outcome of a coaching session. In business, managers at all levels appear keen to divorce themselves from the training function.
Productive Meetings: How to Make Your Meetings More Productive
There?s one simple secret to effective meetings: set an agenda and stick to it. The agenda drives the content and outcomes of the meeting and, where appropriate, should reflect the needs of all attendees so everyone has a buy-in and an interest in the outcomes. Follow these simple steps for planning and running meetings and you?ll be amazed at what you can achieve. And, just in case not everyone in your organisation is following these steps to great meetings, I?ve included some key questions you should ask before you accept any meeting invitation?yes, you do have an option and you can say no if joining in the meeting is not the most effective use of your time.
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Overcoming Resistance
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Leadership in Troubled Times
Leadership in Troubled Times
The first task of a leader is to keep hope alive. - Joe Batten
Leading an organization can be challenging, even when times are good. When times are troubled, it is even more important for leaders to come to the forefront and provide direction and inspiration. We face challenging times today with a weakened economy, layoffs, and intense scrutiny of a mistrustful public sector. As leaders, now is the time to stand up for our beliefs.
I subscribe to a value based leadership theory that has as much if not more relevance in our troubled times today than it has in the past. Leadership is about hope, vision, inspiration, communication, and trust. As a leader, you have the opportunity to provide vision and hope to those around. You have the opportunity to instill belief and restore trust to those who look up to you. And you have the opportunity to build a bond with those around you that is forged under difficult circumstances and tempered with the steel of your own personal values and beliefs. I believe that this is true regardless of what level of leader you are. Whether you are a first line manager, or a CEO your people are looking up to you for direction and inspiration. And they are looking to you to provide them hope.
Is that a tall order for a leader at any level?
Yes. But this is what separates the true leaders from those people who are leaders only by title.
I believe that Joe Batten is right when he states that the first task of the leader is to keep hope alive. I believe that the second task of a leader is to communicate that hope and vision to their employees and their superiors in a way that builds trust and respect. With a strong foundation of values, a leader can inspire their people to achieve great things, produce fantastic results, and succeed while others around them fail. Without a values based foundation a "leader" may produce short term results but will fail the test of time as employees, without any basis for trust and respect will look for any opportunity to better themselves and remove themselves from the realm of a valueless based leader.
You do not lead by hitting people over the head -- that's assault, not leadership. Dwight D. Eisenhower (1890-1969) - Thirty- fourth President of the USA
Why is it that we hear about so many oppressive work environments, where the bosses belittle their employees, use the whip to produce results, and then discard anyone who questions their orders? When I read or hear about "leaders" telling their employees that they "are lucky to have jobs at all", I cringe. For in reality, those are not leaders. Those are just the caretakers of companies that do not truly value their most precious asset .... the employees. These "leaders" violate the principles of value-based leadership and will soon discover that their lack of true leadership, their lack of vision and hope, will result in their being abandoned when things improve.
He who thinks he is leading, but has no one following is only taking a walk. - John Maxwell " 21 Irrefutable Laws of Leadership"
Employees are the backbone of any organization. They, not you, make things work. They, not you, find creative solutions to complex problems. And they, not you, ultimately hold the key to your own personal success. For ultimately you are judged by your ability to develop, lead, and maintain strong teams that put the goals of the company ahead of their personal goals. And that only happens to employees who are inspired by, and trust in their leader.
If you want to know if you are truly a leader or not, look around at your team. Do they follow you because they want to? Because they are inspired by you? Because they believe in you? Or do they follow you because they have to. It is time to take a long, hard look in the mirror. Are you providing hope and inspiration to those around you? If not, when will you start.
Problem Solving the Problem Solving Meeting
We go to meetings to share information, to report on project status, to make decisions, to get the free lunch, and because we were invited. (Sorry that I digressed). This is only a partial list ? there are many other valid reasons for holding meetings.
Resolve Differences
Resolving conflict doesn't come easily to too many people. Most of us want harmonious relationships and smooth interpersonal interactions. However, we know that disagreements and conflicts are part of any dynamic organization. They arise because people care about their jobs and want to produce good results. Conflict is not always negative, however. Sometimes it should be encouraged when discussion and debate can generate creative, innovative approaches to issues or decisions. Conflict is beneficial when the focus is on finding the best solution. However, conflict is unproductive when it fails to produce mutually satisfying solutions or when it becomes personal in nature.
More Problem-Solving Success Tips
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How to Manage Your Most Valuable Assets - People?
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