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Business Management Information
Discover the Astonishing Power of Words Today!
Picture all the people you know who are dynamic, successful and self-confident. The ones who are the stars of every gathering. The people who are witty, intelligent and entertaining. The scintillating personalities who can be relied upon to light up every occasion.
Is Your Business A Dysfunctional Family?
The other day I brought my mother into an appliance store to purchase a television. By the time we left with her new television, she was completely disgusted. Unlike most of us, she comes from an older generation that actually expects salespeople and store employees to think of customers as valued visitors that represent their primary source of income. I wish that I could say that the store we visited was the exception, however, it was more the rule.
Which ITIL Process Should We Implement First?
The following question is usually debated a lot amongst IT managers. ?With which process should we start when implementing ITIL?? Everybody has their own views, but here are my takes on it.
Action Learning: Its More Than OJT
For centuries companies have used on-the-job training (OJT). OJT works because it follows much of what we know about adult learning theory. For example, we know:
IT Expenditure - Why Businesses Spend Huge Amounts on Ineffective IT Investments
Another IT White Elephant!
Know the Source of Business
One of the first questions we ask a prospect or new client is, ?How did you get the business you have so far?? Some can answer exactly. Others aren?t as certain.
The Cheapest, Forget It !
Wouldn't it be great if we got get the cheapest price on everything. I know I wouldn't want it. Would you? Do you strive to get the cheapest automoblie? The cheapest mobile home to live in? The cheapest place to eat? Rather than look for the cheapest we tend to look for value for our money. We know we all work hard for our money and would like to be compensated if we are to give it up.
Manage Your Time - Save Your Business.
If you work from home, chances are you already know that you?re really pulling ?double duty?. You probably work on your business while doing the laundry, corralling the kids, or fixing dinner... and let?s not forget all the phone calls from family and friends expecting you to run errands or just "go out" for an afternoon of fun.
Sending Documents Through Email? Dont Get Burned by Metadata!
During a recent seminar I gave located in the suburbs of Philadelphia, I discussed something called, "metadata". When I asked whether anyone ever heard of metadata, I was confronted with blank stares. This is exactly why I decided to write here about what it is and how it can impact your company.
Jack Welch--Success Is Getting Back Up on the Horse
A few months ago I had the opportunity to spend a few minutes with Jack Welch, past CEO of GE. A fantastic opportunity.
Are You A B.O.S.S. -- Boisterous, Omnipotent, Self Indulgent, Sociopath
Boisterous, Omnipotent, Self- indulgent Sociopath. Avoid the B.O.S.S. syndrome with five leadership principles that translate academic leadership theory to real world, 21st century application.
HRM: Contributing to Well-being or Ill-being at Work?
If you were to take the people out of an organisation you would be left with some stock and machinery that would be of little value, and possibly some property. It is the people that make an organisation function, so having the people functioning to the best of their ability must surely be best for an organisation. Yet much of what is undertaken in the field of HRM actually serves to detract from people functioning at their best. Evidence from studies of wellbeing in the workplace reveal some interesting findings that raise questions as to whether the current focus of HRM will adapt to the evolving future workplace, or whether it will need to be redrawn along different lines, focussing on maintaining wellbeing above all else in the workplace to enable people to be successful for their organisations.
Avoid These Seven Deadly Dangers Of Outsourcing
Here are seven dangers of outsourcing your software development. They become deadly if your career or entire company depends on the timely release of your software.
An Original Perspective on Waging Conflict as a Way to Promote and Restore Self-dignity
Conflict is a fact of life for all of us, but too many painful consequences are generated by avoiding or managing it in the wrong way. When we deal with everybody else day after day in any capacity as leaders or team managers, is inevitable that we will be personally confronted with conflict. Our jobs, our reputation and our own satisfaction level are contingent upon knowing a basic principle to understand interpersonal conflict. If you are a leader, you need to learn and apply this principle in all your interactions with people.
Employee Retention: Its a Changing Game
As a management consultant, I have seen some poorly conceived retention policies at otherwise well-run companies. The philosophies underlying these policies lack some basic knowledge of two things:
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How to Overcome Your Fear of Firing
OVERCOMING FEAR OF FIRING "It was obvious that this employee could not relate well to clients. But I could not bring myself to fire him.? and while I wavered, things only got worse for everyone in the department." Having to fire someone is one of the most difficult actions any manager or executive may have to take. It is an action that many manager's find endless excuses to avoid, as did the executive quoted above. Yet, in certain cases it is unavoidable. Firing is a managerial art that many otherwise successful supervisor's neglect to develop.
Dont Wait for Tax Time to Look at the Bottom Line
A curious thing happens to entrepreneurs in the spring of every year. They wake up one day and realize they had better figure out how much money they made last year so they can pay their taxes. But wait, shouldn't a business owner already KNOW how much money he or she made last year, last quarter, or last month?
Communication: Managements Responsibility
I've just watched, again, an episode in the Back to the Floor television series, which aired on the BBC (United Kingdom) and PBS (United States). Once more, communication turned out to be a key issue, as it often does in business stories.
Check Your Communication Skills
Use this check list to assess your communication skills.
Delegate Tasks to the Right Person
SELECTING THE RIGHT PERSON: To whom should tasks be delegated? Selecting the right subordinate to do the work is an evaluative process, and managers must be able to identify individuals both capable and willing to handle responsibility.
Motor Vehicle Policy and Your Employee Risks
It is becoming more common for employers to require employees to use their personnel motor vehicles for business use. Reimbursement for business use is commonly by way of a kilometre/mileage allowance or a general motor vehicle allowance for the year.
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As a manager our role is to:
How to Manage Your People Well: Tips for Managers of Training
As a training manager, there are two important aspects to managing your people well: hiring, supervising, and motivating (managing with your people) and building up corporate support for your department (managing for your people). Unfortunately, training is not well understood by some executives, and its benefits can be hard to assess. Even a good training manager's department risks cuts by cost-conscious administrators convinced that training is an unnecessary expense. In The Secret of My Success, a cinematic fairy tale about life in corporate America, Michael J. Fox gets scolded his first day on the job for speaking to a senior executive: "Never consort with a suit unless the suit consorts with you first." As a training manager, however, you had better be prepared to consort with "the suits" from Day One. Managing for your people is a pro-active strategy that constantly demands selling your department's services and widening the base of organizational support for the training function.
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